FAQs

• Where can I find a list of private haulers?

  A list of waste haulers can be found under Resources -> Waste Haulers on the header.

• Will a recycling and compost container be provided by my private hauler or will I need to use my own?

  Check with your private hauler if they provide containers to their customers. Some haulers have restrictions on what type of containers you may use, if you are to supply your own container, verify what these restrictions are.

• I’ve found some plastic bags that are labelled compostable or biodegradable. Can I use them?

  In general, plastics, including those marked biodegradable, and similar items are not accepted with compostables as they contaminate the finished product and reduce its value.

  You need to confirm with your hauler if you are allowed to use any plastic liners for your compostables collection.

• I would like to transport my own recyclables and compostables to a processing facility. Where can I find the facility nearest to me and find out what they accept?

  Contact the RCBC hotline at 1-800-667-4321 or email hotline(at)rcbc.ca to find out waste disposal facilities nearest to you. You can also search the Recyclepedia tool at your convenience.

• How can I transport my food waste and yard waste if I am not allowed to put them in plastic bags?

  You can certainly use plastic bags to transport your food waste and yard waste in plastic bags for your convenience but be sure to empty the contents of the bags at the disposal facility as plastic bags are not accepted with compostable materials at most composting facilities.